Susan joined The Center for Sales Strategy in 2018 and currently serves as Senior Accounting Manager, where she leads a team of accounting associates and oversees day-to-day accounting operations for CSS, LeadG2, Robertson Lowstuter, and Up Your Culture.

She brings over 12 years of experience from Bank of America and Wells Fargo, where she held multiple leadership roles, including Vice President, Business Banker, Management Associate Trainer, and Transition Team Lead for mergers. Throughout her career, Susan has combined strong financial expertise with a collaborative, customer-focused approach. 

Known for her clear communication style, patience, and positive attitude, Susan is a trusted partner across the organization who enjoys working closely with employees and leaders to deliver an exceptional customer experience. 

A native Floridian, Susan grew up in Miami and now resides in Tampa with her husband of 33 years, Mark, whom she met while attending Florida State University. They have three children, sons Connor and Caleb and daughter Chloe. As a family, they enjoy boating and cheering on the FSU Seminoles. In her free time, Susan enjoys staying active, dining out with friends and family, and traveling to explore new cultures, activities, and cuisine.